Terms of Service

Dear User, We warmly welcome you to our Delliclean by Delli online store. We invite you to read and know the following conditions that regulate sales through this site or online store.

The use of this sales channel is subject at all times to the terms and conditions described here, so we invite all our users to consult the Conditions of Use and Privacy Notice before carrying out any commercial transaction, with the understanding that the Use of this constitutes an acceptance of such terms and conditions.

By "User" is understood any person of any nature who visits the Website www.delliclean.com or any of the subpages that display its content, and / or consults and / or uses its content, registers and / or acquires or use any of the products or services offered through this website.


Delliclean by Delli states:

  1. The website www.delliclean.com (hereinafter "Website" and / or "Website") is owned by CONSORCIO INDUSTRIAL DE ALIMENTOS, S.A. DE C.V. (hereinafter "CIA" or "the Company").
  2. That CONSORCIO INDUSTRIAL DE ALIMENTOS, S.A. DE C.V., is a commercial company incorporated in accordance with the laws of the United Mexican States and indicates as its domicile the one located at CARRETERA MERIDA UMAN KM 16.5 WITHOUT NUMBER SIN COLONIA CP 97390 telephone [9889918050];
  3. That through the Website it offers various products (the "Product" / "Products") for sale so that they can be purchased by Users.

The User declares:

  1. Be a natural person, of legal age or legal entity and have full legal capacity and legitimacy to be able to bind or oblige its represented in terms of this contract and to acquire the Products offered by Delliclean by Delli including alcoholic beverages;
  2. That you acknowledge and accept that for the acquisition of Products through the Website and to identify yourself within it, you may register, unilaterally, personally, freely and voluntarily, a user account and password.
  3. That you accept and know that the use and management of said account and password will be in your power at all times without Delliclean by Delli have access to them and therefore the use of them will be at all times your total and exclusive responsibility.
  4. That all the transactions that are carried out on the Website by itself or by a third party and that are associated with the use of their password and / or their electronic signature, will be attributable to the User. If any of the information provided or the statements contained in the registration of your User account lacks veracity, you will be responsible for the damages that it causes to Delliclean by Delli, its shareholders, officials, representatives or employees and undertakes to remove them in peace and safe from any claim or procedure initiated against them.
  5. That, for the purposes of this contract, your address is located at the address you have provided to Delliclean by Delli in the purchase request you make on the Website.


When the User accesses, uses or observes the Website, it will be considered as express acceptance of the Terms and Conditions of use stipulated herein. If the User does not fully accept the terms and conditions, the User must refrain from accessing, using and observing the internet portal www.delliclean.com, as well as all the subpages that can be entered through the aforementioned domain, in by virtue of which the acceptance of these is of obligatory character.

The company reserves the right to modify this agreement at any time and without the need to notify the User, being the User's sole responsibility to know the modifications made to the aforementioned agreement and to adjust to them.

In the event that the User violates what is expressed in these Terms and Conditions, Delliclean may cancel its use, as well as exclude the User from future operations, and / or take the legal action that it deems appropriate for their interests.


  1. In order to use the Website, the User must be at least 18 years of age.
  2. The User accepts that the Products offered could vary in terms of the image displayed in this sales channel derived from the resolution of the user's monitor.
  3. Delliclean by Delli grants a non-transferable and revocable license to use the Website, by virtue of the Terms and Conditions of Use described, for the purpose of purchasing Products offered on the same Website. The User may only print and / or copy any information and / or image contained or published on the website www.cavaencasa.com exclusively for personal use, therefore the commercial use of said information is expressly and strictly prohibited. In case of being a legal person, it will be subject to the provisions of the Federal Copyright Law. The reprint, publication, distribution, assignment, sublicense, sale, electronic reproduction or by any other means, partial or total, of any information, image, document or graphic that appears on the website www.delliclean.com, for any use other than Non-commercial personnel is expressly prohibited to the User, unless he has the prior written authorization of Delliclean by Delli. Delliclean by Delli does not grant the User any right or license to use any patent, trademark, copyright, access rights, use or exploitation of databases or any other intellectual property right that belongs to Delliclean by Delli or any third party, in the terms of the applicable legislation. Any violation of these Terms and Conditions of Use will lead to the immediate revocation of the license granted in this section, without prior notice.
  4. Certain Products or services that may be available at www.delliclean.com may require registration or subscription. The User acknowledges that, by providing personal information, he grants to Delliclean by Delli the authorization indicated in article 109 of the Federal Copyright Law. If the User decides to register or subscribe to any of these services or related functions, the User agrees to provide accurate and up-to-date information about himself, and to promptly update that information if there is any change. Each Site User is solely responsible for keeping passwords and other account identifiers secure. The Account User is fully responsible for all activities that occur under his password or account. All transactions made through the profile account will be attributed to the User of the relevant profile account, and will be binding. On the other hand, the User must notify the Company of any unauthorized use of their password or account. No way, Delliclean by Delli will be responsible, directly or indirectly, for any loss or damage of any kind incurred as a result of the User's failure to comply with this section. The User is liable without limitation for direct and indirect damages, as well as consequential damages, that could be caused by gross negligence or illegal intention.
  1. Delliclean by Delli reserves the right to block access or partially or totally eliminate all information, communication or material that in its sole judgment may be: i) abusive, defamatory or obscene; ii) fraudulent, contrived or deceptive; iii) violation of copyrights, trademarks, confidentiality, industrial secrets or any intellectual property rights of a third party; iv) offensive or; v) that in any way contravenes the provisions of this contract.
  2. Delliclean by Delli does not presume that the content of its Website can be viewed outside of the United Mexican States. Access to content may not be available in certain countries. If the User accesses the content from outside the United Mexican States, he does so at his own risk and is responsible for compliance with the laws within the jurisdiction in which the User is located.
  3. Users are prohibited from violating or attempting to violate the security of the Website and affiliated Websites of Dellicleanby Delli; The User is prohibited from: (a) accessing data to which the User is not authorized to use or log in to a server or to an account to which the User does not have authorized access; (b) attempt to examine, scan or test the vulnerability of a computer system or network or breach security or authentication measures without proper authorization; (c) attempt to interfere with the use of any other User, hosting service or network, including, without limitation, transmitting a virus to the Website or affiliated websites of Delliclean by Delli; cause a saturation of said sites through “flooding”, “sending of unwanted mail” (spamming), “bombardment of mail” (mailbombing) or “generation of failures” (crashing); (d) sending unsolicited emails, including promotions and / or advertising of Products or services, or; (e) falsify any TCP / IP packet header or any part of the header information in any email or newsgroup posting.
  4. The User acknowledges that violations of the computer system or network security may generate civil or criminal liability. Delliclean by Delli will investigate situations that may involve such violations and reserves the right to report such actions to the authorities; The Company will cooperate with the competent authority in the investigation of said violations in the terms established in the applicable legislation.
  5. Delliclean by Delli is not responsible for any damage, loss or loss to the User caused by failures in the system, in the server or on the Internet. Delliclean by Delli will not be responsible for any virus that could infect the User's equipment as a result of accessing, using or examining the Site or as a result of any transfer of data, files, images, texts, or audio contained therein. Users may NOT impute any responsibility or demand payment of damages, due to technical difficulties or failures in the systems or on the Internet. Delliclean by Delli does not guarantee continued or uninterrupted access and use of the Site. The system may eventually be unavailable due to technical difficulties or Internet failures, or for any other circumstance beyond our control. Delliclean by Delli; In such cases, an attempt will be made to restore it as quickly as possible without any kind of liability being attributed to it. Delliclean by Delli will not be responsible for any errors or omissions contained in the Site. Delliclean by Delli will not be liable under any circumstances, for direct and indirect damages or of any kind, that may be generated or derived from any aspect related to the use and use of the website www.delliclean.com, as well as all the subpages on that can be entered through the domain mentioned above.
  6. Delliclean by Delli reserves the right to modify, add or eliminate, at any time and without prior notice, any Product and / or service and the presentation and configuration of the Website, as well as the conditions required to access and / or use any of the services within it. In the same way, the acquisition, purchase, sale or obtaining of any Product and / or service through the Website, is under the sole and exclusive risk of the Users.
  7. The User undertakes to access and use the Website, in accordance with the provisions of the laws and public order, for which he undertakes to refrain from using the Website to carry out acts with illicit purposes or effects, harmful to rights and interests. of third parties, contrary to those established in these "Terms and Conditions" or that in any way may damage Delliclean by Delli or the Website, or prevent Users from using it in a normal way or cause any damage to them or to any third, in which case Delliclean by Delli may, upon becoming aware of such use or of any attempt or suspicion of such use, suspend the User's account immediately, the foregoing regardless of the actions that may be exercised against him.
  8. Delliclean by Delli will endeavor to ensure that the description of the Products and prices included on the Website is accurate and current. However, the User accepts that the updated and current information will be that contained in the purchase confirmation that Delliclean by Delli send you and therefore Delliclean by Delli:
  • It does not undertake that the information in the Website's catalog (including Product descriptions, photographs, user guides, labels, etc.) is accurate, complete, up-to-date or free of errors or omissions.
  • It reserves the right to change, at any time, any Product in the offered catalog, the prices or specifications published on the Website and any other content on it; We will generally make these changes from time to time, without prior notice; We do not assume responsibility for the damages that the change, substitution or discontinuity of an article may cause;
  • You have the right to revoke any offer or promotion applicable to the Products, even before the promotion expires; in any case, Delliclean by Delli will notify the revocation of the offer or promotion through the corresponding publication on the Website;
  • It does not guarantee that the Products that are included in our catalog will be available when you send us your purchase request or later;
  1. Delliclean by Delli reserves the right to cancel the User's account at any time if it breaches any of the clauses established in these "Terms and Conditions", regardless of the foregoing, Delliclean by Delli reserves the right to exercise against the User any legal action of any nature, including without limitation of a commercial, criminal, civil or administrative nature that according to the appropriate law, to defend the rights of Delliclean by Delli, its shareholders, officials, representatives, clients, suppliers or any other User of the Website.
  2. Delliclean by Delli does not assume any responsibility for any content published or uploaded to the Website by third parties including content that could give rise to error, defamation, slander, omission, threats, falsehood or that could be considered as pornographic in nature or that apologize or promote some illegal act. Delliclean by Delli reserves the right to take the technical or legal actions it deems appropriate to protect the interests of Delliclean by Delli, its shareholders, representatives, its officers or the rights of third parties. These measures include issuing warnings to a User or suspending, interrupting or canceling a User's access to the Website.
  3. To the extent permitted under applicable law, Delliclean by Delli does not assume any responsibility for any damages that may be caused to a User: (i) by the use of the Website or by the impossibility of using the Website or the interruption or discontinuity of our Online Store service ; (ii) due to the updating or lack of updating of the content of the Website or due to the inaccuracy of some information; (iii) for transactions carried out with credit cards that have been reported as stolen; This is due to the fact that Delliclean by Delli does not keep your card details, but only receives the approval of the issuing bank regarding the transaction.


The internet portal www.delliclean.com, as well as all the subpages that can be entered through the aforementioned domain, their logos and all the material that appears on said site, are trademarks, domain names, trade names and artistic works property of their respective owners and are protected by national and international legislation on industrial and intellectual property and copyright. The copyright on the content, organization, collection, compilation, information, logos, photographs, images, programs, applications, and in general any information contained or published on the internet portal www.delliclean.com as well as all subpages in which you can enter through the aforementioned domain, they are duly protected and / or licensed in favor of Delliclean by Delli, its suppliers and / or their respective owners and / or holders, in accordance with the applicable legislation on intellectual and industrial property. The user is expressly prohibited from modifying, altering or deleting, either in whole or in part, the notices, trademarks, trade names, signs, advertisements, logos or in general any indication that refers to the ownership of the information contained in the site indicated.

The copying, reproduction, adaptation, modification, distribution, commercialization, license, shipment, disclosure, public communication and / or any other action that generates an infringement of current Mexican or international legislation on intellectual and / or industrial property is prohibited. as well as the use of the contents of the Website without the express prior written authorization of Delliclean by Delli.


The User acknowledges and accepts that some parts of the Website may contain information, images, advertisements and advertising or promotional material of third-party sponsors and advertisers (hereinafter "Advertising Material"). Advertisers and sponsors are responsible for ensuring that Advertising Material submitted for inclusion on the Website complies with relevant laws and regulatory codes. Dellicleanby Delli is not responsible for any errors or inaccuracies in advertising materials.

Likewise, the User acknowledges and accepts in this act that said Advertising Material is protected by the applicable laws on intellectual and industrial property.

The User acknowledges and accepts that Delliclean by Delli does not obtain information automatically, but it is necessary for the latter to provide it, being at the User's free discretion, whether or not they provide their personal information to receive various Products, services, promotions or information.


Delliclean by Delli will inform those Users who have given their express consent by subscribing to the newsletter, about promotions and offers.

The promotions will have specific terms and conditions, and Users interested in participating will be responsible for reading and understanding these terms and conditions.

The credits generated by the promotional actions of Dellicleanby Delli (points, coupons, etc.) may be exchanged exclusively for physical Products marketed on the Websitewww.delliclean.com. Credits cannot be exchanged for other credits.


In order to make the purchase of the selected Products, the User must pay for them, as well as the corresponding taxes and shipping costs through the payment service providers that Delliclean by Delli makes available to the User on the Website. The User may only buy Products through the Website to be delivered to an address within the territory of the United Mexican States. Delliclean by Delli reserves the right not to accept a purchase request sent by a User without any responsibility for the Company, in case it considers in its sole judgment that the delivery of the requested item is difficult to access or send, given the location of the delivery address requested by the User, the security, weather or social conditions of the moment.

Once the purchase has been made by the User, through the implicit acceptance of the Terms and Conditions of Use, Delliclean by Delli will send an e-mail to the User informing the details of the purchase made.

The sale is perfected and is mandatory for both parties at the time the User receives from Delliclean by Delli a purchase confirmation message through the Website or at the email address provided and provided that the Products have previously been paid for through the means of payment selected by the User. Only after payment confirmation will the Products be released for delivery to the delivery address indicated by the User.

The User must consider that there are cases in which an order cannot be processed for various reasons. In that sense, Delliclean by Delli reserves the right to deny or cancel any order for any reason, at any time. Both parties agree that Delliclean by Delli has the exclusive right to reserve the right not to accept any order in order to suit its interests, without this reservation implying the need to bring a lawsuit, pay compensation or any penalty.

Dellicleanby Delli reserves the right to request official documents from its clients, as a means of validating the process.